Return Policy

You have 14 days from delivery to ask for a return. The piece has to come back unworn, with its tags, in the original packaging, and you need the receipt or another proof of purchase.

How to start

Email dima.negodiuk@gmail.com with your order number. If the return is accepted we send you a prepaid label and tell you where to send it. Parcels sent back without asking first are not accepted.

Damaged or wrong item

Check your order when it arrives. If something is defective, damaged, or not what you ordered, write to us straight away and we will make it right at our cost.

Exchanges

The fastest route is to return the piece and place a new order for the size you want, so it does not sell out while the return is in transit.

Refunds

Once your return arrives and we have checked it, we tell you whether the refund is approved. Approved refunds go back to the original payment method, minus a 20 percent restocking fee. Damaged or wrongly shipped items are refunded in full, with no fee. Your bank may take a few more days to post the money.

Contact

Capulet Kids, Brooklyn, New York
Email: dima.negodiuk@gmail.com
Phone: (718) 594-9337